Category Archives: Maintenance

Hot Tub Product Warranty Registration

Cal Spas is the #1 Hot Tub Manufacturer with leading-edge design and patented technology. We take pride in supporting you and helping take care of any issue that may arise.

When you are buying a brand new spa it is the best choice to register your new Cal Spas Hot Tub immediately. To find out what is under the warranty, we recommend you view the owner’s manual to see what the warranty applies for your spa model. If you no longer have the owner’s manual, you can find a digital copy online here.

Registering your new Cal Spas product is quick and easy. By taking just a few quick minutes to register you can have more efficient support and quicker service.

First, you must locate the product serial number: The serial number of your spa is located on a metal plate attached to the inside of the door for the equipment area.

You will need this number to properly register your spa and activate coverage. Write this information and keep it in a safe spot for future use:

Second, go to the Cal Spas website and fill in your information then click “Send Warranty Info to submit.

After you submit your information then email original contract to customerservice3@calspas.com 

Following these steps will make things so much easier when a problem arises. We will be able to help you faster to take the proper steps to get your hydrotherapy sessions back and better than ever.

Cal Spas welcomes you into the Family! Cal Spas stands behind our product and we strive to give you the best hydrotherapy experience possible. We sincerely hope you enjoy your new hot tub. If you have questions please call customer service at 1-800-Cal-Spas or email customerservice@calspas.com

What You Need To Know Before You Buy a Hot Tub

Before you buy a Cal Spas Hot Tub or Swim Spa it is important to understand what goes into the process. Key factors are location, electricity, budget, warranty, the right spa, and finding the right dealer. Here is a guide to consider before you buy:

Choose a location

  • A leveled foundation is crucial – Cement with minimum 4.5 inches THICK is recommended.
  • Walkway to the spa is advised for easy and safe access in and out of the spa. Also, it will help keep your spa clean from dirt and debris when you enter the spa.
  • Access for delivery is a must when placing a spa. Using a spa delivery service is recommended. In some cases, you may need to use a crane to get your spa or swim spa into your backyard.
  • Make room for drainage. Depending on how often you use your spa we recommend you change your spa water every 2-4 months.
  • If you decide to put your spa indoors choose a space with proper ventilation.

Consult an Electrician

  • A licensed electrician is advised to consult your backyard and see what is needed to safely set up your spa.
  • Check if your electric box will handle the usage of volts. Hot Tubs can take 120V or 240V depending on the spa.

Create your budget

  • Luxury requires constant maintenance; therefore it is good to keep in mind the upcoming factors you need to consider before purchasing a spa.
  • To keep the spa hot, it will take more electricity, to heat your spa. Check with your local city to see how the usage will affect your electric bill.
  • Is it best to finance or pay cash? Cal Spas offers a spa for each lifestyle at every price point. Cal Spas makes it affordable and budget-friendly for you to create your backyard oasis. If you finance, do your research and find the best lender for your decision.

Choose the Right Spa

To find the best spa for you refer to our infographic here. Depending if you want your spa for therapy, family, or fitness we have choices for everyone.

Extra things you need for safety and to protect your spa:

Spa Surrounds – allows easier access in and outside the spa. You can also customize your backyard oasis by using the different the pieces to create your own private living space.

Pro-lift Cover Lift – Through the seasons it is best to keep your spa covered and protected from outdoor elements. It is a good idea to invest in a good and easy to use spa cover because it is crucial for spa maintenance.

Register your spa

To use your warranty you need to register your spa. Please click here. If you need to register your Cal Spa hot tub.

Find a local Cal Spas Dealer here

How to Clean Your Hot Tub | Cal Spas

Once you place your Cal Spas Hot Tub in your backyard oasis it is up to you to maintain the spa to keep it in great condition. Here are the steps to show you how to properly maintain your spa with ease.

Keep Your Spa Covered Daily

Keep Your Spa Covered- Keep your hot tub cover on after each use. Covered spas will use less electricity in maintaining your set temperature. Covering your spa will protect your spa’s finish from the sun’s ultraviolet rays. You are required to keep the spa covered to maintain warranty coverage. Covering your spa helps prevent children from drowning.

See the manual enclosed with your cover for instructions on mounting the locks and how to lock and unlock the cover.

In addition, while the spa cover is rigid, it is not designed to support any weight. Therefore, as a safety precaution and to preserve the life of your cover, you must not sit, stand, or lie on it, nor should you place objects of any kind on top of it

Check the water temperature and adjust as necessary – If you notice extreme changes in the temperature, it could indicate a system issue.

Check for damage to the cover and spa – Staying aware of your spa is key to keeping your spa in great condition.

Weekly and before each use

Test the Spa Water – You can use Reagent Test Kits, which is a method that provides a high level of accuracy. It is available in Liquid form or Tablet form. Another option is Test Strips, which is convenient and common for spa holders. You want to balance the total alkalinity, calcium hardness, and the pH.

For more details on maintaining spa water click here.

Keep the spa clean by wiping down any debris – you want to keep clear of anything that will cause contamination

Every 2 – 4 months

Change water – If you use your spa often, change the spa water every two months. If you occasionally use your spa water, change it every 4 months.

Click on the links below for in-depth instructions:

Drain your spa

Clean the filter

Refill your spa with fresh water

Once a year

Replace your filter – We recommend you replace your filter about once a year, depending on your spa usage and bather load. Before you place a new filter in your spa, make sure you remove the plastic wrapper. Soak the filter a minimum of 24 hours before you insert it in the filter well.

Never use a filter too small for your spa’s water capacity!

If you need a replacement filter visit http://quickspaparts.com.

Clean your Hot Tub Cabinet – Keep your panels wiped down and clean for the outdoors. Check for cosmetic or structural damage in case you need to maintain the panels.

If you go on Vacation

  1. Set the spa to Sleep Mode. (See your owner’s manual for changing modes.)
  2. Adjust the pH. Click Here For More Information
  3. Shock the water (add either chlorine or bromine sanitizer.
  4. When you return, check and adjust the pH and shock the water.
  5. If you will not be using your spa for longer than 14 days and a spa maintenance service is not available, we strongly recommend you drain or winterize your spa.

ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled with water.

Plan your Maintenance

Use a Reminder App and Set Reminders – it is always helpful to keep track using your phone. This way everything is at your fingertips.

Use a Tangible or Digital Calendar – keeping a calendar to remind yourself exactly what happened the last time you checked your spa. This way you can get a clear understanding of the patterns and what to expect throughout the years as you maintain your spa.

Use a Dry Erase board to keep track of the Schedule – using a sign in your living room or kitchen is a great way to remind yourself of what you need to do next in order to keep your spa healthy and functioning seamlessly.

Great spa water is easily achieved when the right chemicals are used and a Clear Water Plan is implemented. The key to clean, clear, safe water is to fully understand how spa water reacts to users, operation and chemicals. This Clear Water Plan will help give you everything you need to know. For a full in-depth downloadable Cal Spas Clear Water Plan document  click here 

Leaves are Falling and Cal Spas is Calling

The cool off-season is upon us and we could not be more excited. Owning a Cal Spas Hot Tub will enhance your life this holiday season by bringing warmth to your backyard oasis. Fall is the season where you gather next to the heat and drink hot cocoa and eat delicious sugary desert. It is also the season of gathering and events. Let the party continue all season long with Cal Spas!

So you may ask, how does Fall enhance my hot tub?

Entertain Guests in Style
A great way to create memorable activities is to create a focal point on spending time together in your Cal Spas Hot Tub or Swim Spa. Turn on the C-Light, set up your favorite playlist, add aromatherapy, and create the best night for your friends and family to truly enjoy outside.


Relieve Holiday Stress

Planning parties and getting ready for holiday festivities are always stressful, but yet super fun. A great way to unwind from festivities is having your friends and family unwind with you in a Cal Spas Hot Tub or Swim Spa. Even better, when the party is over you are able to escape into your outdoor oasis and rejuvenate for the next day.

Winterize your Hot Tub Winterizing your spa for the season draining it, cleaning it, and protecting it from the effects of freezing weather can be a complicated and time-consuming procedure. In many cases, it’s better for the health of your hot tub to keep it running. Your spa will not freeze overnight unless the water stops circulating and you live in -30° F. If your spa looses power, and assuming there is a cover with reasonable insulation, you will have at least a few days before water starts to freeze. In fact, keeping up your spa maintenance in winter has special advantages; follow a few tips to keep your spa in prime condition. Here are 5 maintenance tips to keep you up to date and your spa running smoothing all winter long.

  1. Invest in a Good Cover.
  2. Keep the Water Clean.
  3. Monitor the Water Level.
  4. Turn Down the Jets.
  5. Change Your Water Early.

 

 

Winterizing Your Hot Tub

In many areas of the country, the temperature drops below 32°F (0°C). We recommend that you always have your spa full of water and running at normal spa temperatures (80°F to 100°F, 26.7°C to 37.8°C). This will help reduce the risk of freezing in your spa and your spa’s equipment.

Warning: If you find the need to drain your spa, be aware of the potential of freezing in your spas equipment and plumbing. Even if the directions below are followed perfectly, there is no guarantee that your spa will not suffer freeze damage. Freeze damage is not covered by your warranty.

  1. Open all filter covers.
  2. Remove the filter baskets and filters.
  3. Drain your spa completely as described in the instructions above.
  4. Vacuum water from the spa’s main drain fitting with a wet/dry vacuum.
  5. Remove drain plugs from the front of the pumps.
  6. Disconnect the unions from both sides of the pump.
  7. Blow any remaining water out of the jets and equipment area with the wet/dry vacuum.
  8. Cover your spa with a good spa cover and an all-weather tarp to ensure that neither rain nor snow enters the spa

Note:  All manifolds are plumbed in series directly to the main drain (see example at right), making it easier to remove water and reducing the possibility of freeze damage.